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Last Updated: 24/09/2024

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, join a membership, contact us, or participate in retreat inquiries.

By using this website, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing information (for memberships or retreat bookings)
  • Messages submitted through our contact forms
  • Membership account details

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on the website
  • Cookies and tracking technologies

This data helps us improve website performance and user experience.

1.3 Payment Information

We do not store credit card or payment information directly on our servers. Your payment is handled by trusted and branded companies with secured SSL and encryption. All payments are processed securely through trusted third-party payment providers.

2. How We Use Your Information

We use your information to:

  • Process membership registrations and retreat inquiries
  • Communicate with you regarding bookings, updates, or customer support
  • Send newsletters, promotions, or retreat announcements (only if you opt in)
  • Improve website functionality, speed, and user experience
  • Enhance safety, customer trust, and service quality
  • Comply with legal requirements

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking

Our website uses cookies to:

  • Improve site performance
  • Personalize user experience
  • Analyze traffic and usage patterns
  • Remember your preferences

You can disable cookies at any time in your browser settings.

4. Sharing Your Information

We may share your information only with:

  • Trusted service providers (hosting, email marketing, payment gateways)
  • Analytics tools (e.g., Google Analytics)
  • Legal authorities if required for compliance

We ensure all partners follow secure and lawful data-handling practices.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • SSL encryption
  • Secure servers
  • Restricted access to personal information
  • Regular system updates

While no online system is 100% secure, we strive to protect your data to the highest standard.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications
  • Request a copy of your stored information

To exercise these rights, email us at: info@ayahuascashamanretreats.com

Our website may contain links to external sites (research organizations, wellness resources, etc.).
We are not responsible for the privacy practices of these third-party websites.
We recommend reviewing their policies before providing personal information.

8. Children’s Privacy

This website is not intended for individuals under 18.
We do not knowingly collect information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices.
Any updates will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@ayahuascashamanretreats.com
Website: AyahuascaShamanRetreats.com
Location: Private Retreat Center (Exact location shared after booking)